Conventional thinking only gets us so far, and no matter the field, some problems need an innovative solution. Creative problem-solving has been around since the 1940s. Nevertheless, it hasn't been integrated into most workplaces. Especially in the creative field, branding, advertising and marketing can benefit from a fresh approach.
Creative problem-solving is a four-step process that's easy to do and relies on the following principles:
- Identify convergent and divergent thinking. Here's a straightforward explanation of what that is.
- Reframe a problem as an open-ended question.
- Don't judge your solution; it'll shut down your problem-solving thinking.
- "No, but." is the enemy of creative problem-solving. Instead, say yes and work creatively to find the solution.
As for the four-steps, they are simple:
1. Clarify:
Identify the problem you need to solve or your vision and complete the relevant research. For example, if you have low website traffic, identify why this might be. Is it a lack of brand awareness? A poorly designed website?
2. Ideate:
Explore. Explore. Explore. Create a list of all your options! For example, if you identify a lack of brand awareness as your problem, use your research to brainstorm, prototype, sketch, or play the Worst Possible Idea.
3. Develop:
Following your brand's ideation session, evaluate your options and analyse the best path forward. Create roadmaps and write a pro/con list.
4. Implement:
After you've decided on a path forward, create and follow a plan.
If you need help to find an innovative solution to your brand's problem, contact us at Milkman.